As well as the information displayed here, further conditions do apply.  For more information about our ordering policy and conditions, please see our Terms and Conditions

For those kits and models in the "Coming Soon" section, a 10% reduction off the total price (excluding shipping) will be made on receipt of a firm pre-order on payment of a reservations fee of 50% of the reduced price. 

ONLINE

To place a pre-order online, please follow this procedure - 

  1. register for a customer Account, or log-in to your existing customer Account
  2. select the item you wish to pre-order by clicking on the "add to cart" button
  3. proceed to the checkout by clicking on the "shopping cart" logo at the top of the screen
  4. follow the usual payment process to pay your reservation fee which is calculated automatically.

When your reservation fee has been paid you will then receive an order confirmation email and an email confirming that your pre-order has been received by Kit Miniatures.

For more help on ordering and information about which payment methods we accept, please see the How to Order section and the Payment Methods section in the Help Centre. 

Please note that only customers with a customer account can place a pre-order.  Please also note that it is not possible to pre-order more than one reference or article at a time, and pre-orders cannot be combined with any other types of order.  If you wish to pre-order two or more references or combine a pre-order with another order, please contact us using our Contact Form on the website, or telephone us on +33 (0)4 91 33 72 76. 

Final sums due on a Pre-order: you will receive an email from Kit Miniatures when your pre-order is available.  To finalise and pay the final sums due on your pre-order - 

  1. log-in to the 'Order History' section of your customer Account
  2. click on the reference of your pre-order
  3. then click on 'Complete your Pre-order'

Your pre-order will then become like any other order transaction and you will be asked to confirm the shipping address and your payment method for the final sums due before completing the payment transaction.  The final sums due are the remaining 50% of the reduced price of the kit or model plus any shipping costs.  You will then receive a new order confirmation email when the transaction has been completed. 

Please note that you have five (5) working days to complete your pre-order online, during which time your order will be reserved for you.  If you are paying the final sums due by cheque or bank transfer, you will then have a further seven (7) working days to send us your payment. 

Delivery: Like any other order, completed pre-orders will be dispatched within three (3) working days from the day following receipt of the final payment (the final sums due) for the completed order.

TELEPHONE OR EMAIL

You may also place a pre-order with Kit Miniatures by telephone or by email.  The telephone number fo our shop in Marseille is +33 (0)4 91 33 72 76.  You can send us a message using our Contact Form.  Replies can be sent in English. 

For more help on ordering and information about which payment methods we accept, please see the How to Order section and the Payment Methods section in the Help Centre. 

Final sums due on a Pre-order: you will be contacted by Kit Miniatures when  your pre-order is available and to notify you of the final sums due for payment.  The final sums due are the remaining 50% of the reduced price of the kit or model plus any shipping costs.  All outstanding payments must be received within seven (7) working days.

Delivery: Completed pre-orders will be dispatched within three (3) working days from the day following receipt of the final payment (the final sums due) for the completed order.

CANCELLATION OF A PRE-ORDER

i.  If you decide to cancel your pre-order, then your reservation fee will NOT be refunded.

ii. If Kit Miniatures decides to cancel your pre-order, then your reservation fee will be refunded in full by the same means that the payment of the reservation fee was received by Kit Miniatures.